Refund & Cancellation Policy

Last updated: September 9, 2026

1. What you are buying

FedOpp Live Access is a digital subscription / research software service, not a physical product. There is nothing to “return” in the shipping sense. This policy covers cancellations and refund requests for fees charged through BigCommerce, Authorize.net, or related billing tools.

2. Cancel anytime

You may cancel future billing anytime through your billing account tools or by emailing sales@fedopp.com. Cancellation stops future charges; it does not automatically refund amounts already paid unless required by law or approved under Section 4.

3. Coupons, trials, and promotional access

If access was obtained with a 100% coupon, free trial, or complimentary testing period, there is typically no charge to refund for that period. When paid billing starts after a promo, normal paid-period rules apply.

4. Refunds on paid charges

• Default: Fees for digital Live Access are non-refundable once access has been granted for the paid period, except where required by applicable

  5. No refund for results

  FedOpp does not guarantee wins, awards, or complete solicitation coverage. Dissatisfaction with research outcomes, AI answers, missed opportunities, or bid results is not by itself grounds for a refund. See our Disclaimer and Terms of Service.

  6. How to request help

  Email sales@fedopp.com or call (712) 441-3691 with your account email, order/subscription id if available, and the reason for the request. We typically respond within a few business days.

  7. Changes

  We may update this policy. The version posted on fedopp.com applies to purchases made after the update date.